Field Service Automation Platform Zinier Raises $22 Million


Burlingame, California-based field service automation platform Zinier has confirmed that it has landed a $22 million Series B funding which was led by VC firm Accel. The round also saw participation from Founders Fund, Nokia-backed NGP Capital, Qualcomm Ventures LLC, and France-based investor Newfund.

Prior to this round, Zinier had bagged Series A funding in January last year from Accel. The fresh capital infusion takes the total capital raised by the San Francisco-headquartered firm to $30 million. Qualcomm Ventures, Charlie Songhurst, Jean Claude Donato, Horacio Pavez, Snapdeal founder Rohit Bansal and few others have also invested in the company.

Zinier Founders

Launched in 2015 by Arka Dhar and Andrew Wolf, the platform uses AI to automate management of company's operations starting from the back office to the field work. The firm will use the freshly raised capital to expand its platform along with foraying in other verticals as well. Operational in North America, Latin America, and the Asia-Pacific, the platform has offices in Silicon Valley, Mexico City, Singapore, and Bangalore.

Zinier CEO Arka Dhar commenting on the fresh capital infusion said, “The market opportunity for platform-based, automated field service is reflected in the huge demand from customers in infrastructure-heavy sectors such as telecom, energy and financial services. With this investment, we will continue expanding the capabilities of our platform and extend the reach of intelligent field service automation to new strategic markets and geographies.”

Accel partners Dinesh Katiyar talking about the firm and the scope in the segment of field service management said, “Field service management has plenty of room for improvement. However, injecting intelligent automation across the entire field service delivery chain allows for reshaping the landscape and capturing larger value."


Image Courtesy : Zinier, medium

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